Event Production & Guest Experience Coordinator
Are you passionate about delivering seamless events and unforgettable guest experiences? Do you thrive in dynamic environments where collaboration, problem-solving, and organization are key? If so, this may be the opportunity for you!
We’re looking for a detail-oriented Event Production & Guest Experience Coordinator to support end-to-end production workflows, event logistics, and guest communications. In this role, you’ll collaborate with internal teams and cross-functional partners to optimize guest interactions and ensure high-quality experiences for every attendee.
The Offer:
- The role will start on a contract until 31st December 2025
- Competitive salary range of £40,000pa
- Fully remote working within the UK
- The opportunity to work with one of the world's best-known companies!
What You’ll Do
- Support Production Workflows – Assist internal leads in planning and executing high-quality events, ensuring smooth logistics and coordination.
- Guest Engagement – Manage and respond to guest inquiries (online) in a timely, authentic, and professional manner.
- Optimize Guest Communications – Draft and maintain FAQs, implement best practices, and share insights with stakeholders to improve engagement.
- Master Internal Tools & Processes – Learn and leverage internal platforms to drive efficient event production and maintain high operational standards.
- Advocate for Guests – Champion guest experience initiatives, ensuring both internal teams and external attendees have seamless interactions.
What You Bring
- 4+ years of experience in event production, hospitality, or social media community management.
- 4+ years in a guest-facing role – You’re comfortable engaging with clients and handling communications professionally.
- Excellent communication skills – Both written and verbal, with the ability to adapt to different audiences.
- Fluent in English and French or Italian – A must for engaging with our diverse guest base.
- Strong organizational & time management skills – You can juggle multiple priorities with ease.
- Knowledge of creative and production workflows – A bonus if you’ve worked in a production-heavy environment.
- Familiarity with Salesforce, Airtable, or other CRM/event management tools.
Next Steps:
Please apply with your CV, all applications will be dealt with in the strictest of confidence by Jean at Principle