Billing/Order Management Analyst

Location Dublin
Discipline: Additional Areas
Salary: 45000
Contact name: Rory Glass

Contact email: rory@principlehr.com
Job ref: 3539
Published: 3 months ago

Order Management Analyst Salesforce SAP

Our client is a globally renowned American software company that specializes in creative and digital solutions for creative people across the world and they have an immediate requirement for an Order Management Analyst to join their team.

 

The offer

  • 11 month contract with high likelihood for extension and conversion to permanent employee!
  • Hybrid working of 3 days per week in Dublin, City West and 2 days from home.
  • Salary of €45k per year

What you'll do

  • Actively review and manage enterprise sales pipeline for set accounts/regions to anticipate possible booking issues and work to resolve. Hold frequent deal status review calls with your Deal Desk counterparts as part of this process
  • Work with multiple systems including SAP, SFDC, Microsoft Office, in-house revenue booking tools.
  • Provide primary support for set channel & enterprise accounts, including email and phone support, returns and credits processing, issue resolution and escalation management, order reviews & PO processing.

Your profile

  • Minimum 2 years Order Management, Software contract management, deal desk or software billing experience in this sector.
  • The business currently uses SAP and Salesforce, competency in these two areas is non negotiable.
  • You need to be competent with information management and have meticulous attention to detail.

Next steps to apply

Apply now with your word document CV or email your CV to rory@principlehr.com for immediate review.