Credit & Collections Analyst – Global Software Business.
11-Month Contract | Salary Range: €38,000 - €41,000 per annum.
Location: Citywest, Dublin 24
Are you passionate about resolving financial issues and ensuring smooth operations?
We are seeking a Credit & Collection Analyst for an 11-month contract role in West Dublin. This is a hybrid position, allowing you to split your time equally between working from home (50%) and our well-connected office (50%), which offers excellent public transport links and ample parking.
The Opportunity
As a Credit & Collection Analyst, you will play a crucial role in managing outstanding invoices and delinquent accounts. Your responsibilities will include:
- Conducting in-depth account reconciliation and collection of receivables within your assigned portfolio.
- Assessing commercial risk for both new and existing customers.
- Resolving billing and contracting disputes, which may involve negotiations within the customer's organization.
- Completing monthly and quarterly reports as per departmental schedules.
- Participating and contributing to ongoing operational improvement projects within the department.
Requirements
The ideal candidate will have:
- A proven track record in collections or a strong desire to learn more about credit and collections.
- Experience in balancing responsibilities while maximizing customer satisfaction or exposure to customer service.
- Ability to build and maintain successful partnerships with customers, sales, and other back-office groups.
- Strong problem-solving skills to efficiently resolve complex issues with minimal supervision.
- Previous knowledge of QuickBooks and Salesforce (SFDC) is advantageous.
What We Offer
- An immersive and exceptional work environment recognised globally on Best Companies lists.
- A unique Check-In approach where ongoing feedback flows freely.
- Opportunities to grow and make an impact within the organisation.
- A diverse and inclusive workplace where everyone is respected and has access to equal opportunities.